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FAQ

Typically permissions or sandbox account role gaps. Slack #producttech_cooking attaching email + approximate role avoids guesswork.

Difference between Templates vs Assessments for customer briefings?​

Templates denote reusable authoring objects; live assessments attach runtime distribution + analytics keyed to organisational deployment.

Exports vanished after refresh—what narrative?​

Exports remain permission-governed—they never appear universally. Validate seed account privileges before promising raw CSV egress.

Why does Directory homepage differ dramatically?​

Directory administrators adopt Content admin emphasis diverging purposely from KPI dashboards anchored to solitary organisations.